Right now, Jamprints only ship to the US!

Shipping times vary depending on your location and the print provider fulfilling your order. Typical delivery windows are:

• U.S.: Typically 3–7 business days
• International: Typically 10–30 business days
  Some products may arrive sooner if eligible Global Fulfillment, which routes your order to the closest production facility.

Jamprints works with a network of print providers worldwide. Your order is automatically routed to the provider best suited for:

• Your shipping destination
• Product availability
• Production speed
  This helps reduce shipping times and costs when possible.

If you ordered multiple items, they may be produced by different print providers. In those cases, your items will ship separately and may arrive on different days. You will receive tracking information for each package.

Shipping rates depend on:

• The product type
• The print provider fulfilling your order
• Your location

Shipping costs are shown at checkout before completing your purchase.

Depending on your country, customs fees or import duties may be charged when the package arrives. These fees are not included in your Jamprints purchase and are the responsibility of the customer.

Yes! Once your order ships, you’ll receive a tracking link via email. Some international destinations may offer limited tracking depending on the carrier.

If your order has not yet entered production, we may be able to update the address.
Once production has begun, Jamprints cannot modify the order. Please double-check your address at checkout! 

1. General Policy.  All sales are final.  We do not accept returns for reasons such as buyer’s remorse, incorrect sizing, color or style selection, or identifying a similar product at a lower price elsewhere.
2. Damaged or Defective Products.  Without limiting the general policy set forth in Section 1, we will accept returns of ordered items that are delivered in a damaged or defective state (including misprintings or incorrect customizations) and will provide a replacement of the ordered item at no additional cost to you.  To qualify for a replacement, you must:
3. Notify us at support@jam-prints.com within 30 days of delivery of the damaged or defective item;
4. Within that notification, provide proof of purchase and photographic evidence of the damage or defect;
5. Return the damaged or defective item in the original packaging using the prepaid shipping label we provide within fourteen (14) days of our providing the shipping label to you.
6. Replacement Process.  Once the damaged or defective item is received and inspected, a replacement will be shipped within XX business days. If a replacement of the item is no longer available, we will issue you a store credit for the original purchase amount (including shipping costs).
7. Exclusions.  Damage caused by misuse, improper care, or normal wear and tear is not covered by this policy.  A third-party delivery service’s failure to deliver the ordered item is also not covered by this policy.  Items purchased from third-party sellers or resellers are also not eligible for replacement.
8. Contact Information.  If you have any questions or require assistance, please contact our customer service team at: support@jam-prints.com

Most print providers produce items within:

• 2–5 business days for apparel
• 3–7 business days for specialty items

Production times may increase during holidays.

Orders can only be canceled before fulfillment begins.  Once an order has entered production, it cannot be canceled or refunded.

When submitting a Contact Us form please provide the following: 

1. Name

2. Email Address

3. Order Number (if applicable)

4. Message/ Description of the issue

5. Photo Upload (optional but VERY helpful)

6. Shipping Address (only if relevant)